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Privacy Policy

Last updated: June 29, 2026

This Privacy Policy explains how Genesis Home Design (“we,” “us,” or “our”) collects, uses, and shares information when you visit our website or submit a request through our quote/estimate form (the “Services”).

1. Information We Collect

Information you provide. When you submit our form, we collect your name, phone number, email address, project address, project type, budget, timeline, and any details you include.

Information collected automatically. We may collect your IP address, browser/user-agent, the page you submitted from, and similar technical data, including through cookies and analytics tools (e.g., Google Analytics) to understand site performance.

2. How We Use Your Information

To contact you about your project and provide estimates or services;
To respond to your inquiries and schedule work;
To operate, secure, and improve our website and Services;
To keep records, including proof of your communication consent;
To comply with legal obligations.

3. Communications & Consent

By submitting the form, you agree to be contacted by Genesis Home Design by phone call, text message (SMS), and email about your project, including via automated technology, at the number and email you provided. Consent is not a condition of purchase. Message and data rates may apply, and message frequency varies.

You can opt out of text messages at any time by replying STOP, and of marketing emails by using the unsubscribe link. To opt out of calls, ask us to place you on our internal do-not-call list. We retain consent records to document compliance with the Telephone Consumer Protection Act (TCPA) and the Florida Telephone Solicitation Act (FTSA).

4. How We Share Information

We do not sell your personal information. We share it only with:

Service providers that help us operate (e.g., hosting, messaging/notification providers such as Telegram and Twilio, analytics), bound to use it only on our behalf;
Legal/safety recipients when required by law or to protect rights and safety;
Business transfers in connection with a merger, acquisition, or sale of assets.

[If in the future we refer or sell your information to third-party contractors, this section and the form's consent language will be updated to name that sharing before it occurs.]

5. Data Retention

We keep your information for as long as needed to provide the Services, maintain consent and business records, and comply with legal obligations, after which we delete or de-identify it.

6. Security

We use reasonable administrative and technical measures to protect your information. No method of transmission or storage is 100% secure.

7. Your Choices & Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond as required by applicable law.

8. Children

Our Services are not directed to children under 18, and we do not knowingly collect their information.

9. Changes to This Policy

We may update this Policy from time to time. The “Last updated” date reflects the latest version.

10. Contact Us

Genesis Home Design
[Business Address]
Email: [contact email] · Phone: [business phone]